Discontinuing Unlimited Plan + Pricing Updates for AZLabels

Since launching in 2017, AZLabels has offered an unlimited plan for high-volume users. Today, we're announcing important pricing changes that will take effect April 1, 2019, including the discontinuation of unlimited plans and introduction of new tiered options to better serve sellers of all sizes.

Summary of Changes

  • Hobby Plan (formerly Standard): Price increase to $9/month with doubled limits
  • Unlimited Plan: Discontinued for new subscribers
  • Business Plan: New tiered options starting at $20/month with AZLabels Instant
  • Enterprise Plan: New premium tier starting at $99/month

Hobby Plan (Formerly Standard Plan)

What's Changing

Previous: - Name: "Standard Plan" - Price: $5/month - Limits: 1,000 FNSKU labels, 100 shipping labels

New: - Name: "Hobby Plan" - Price: $9/month - Limits: 2,000 FNSKU labels, 200 shipping labels

Why the Changes?

While we're increasing the price, we've doubled the label allowances to provide better value. The new Hobby Plan offers:

  • 2x more FNSKU labels (1,000 → 2,000)
  • 2x more shipping labels (100 → 200)
  • Same great features
  • Better performance with infrastructure improvements

Existing Customers

If you're currently on the Standard Plan: - You can keep your current plan and pricing - You can upgrade to the new Hobby Plan for doubled limits - No forced changes - your choice

Unlimited Plan - Discontinued

Important Notice

The Unlimited Plan is no longer available for new subscribers as of April 1, 2019.

Why Discontinue Unlimited?

The unlimited model created challenges:

  • Unpredictable infrastructure costs - Some users printed 100K+ labels monthly
  • Resource allocation issues - Unlimited users impacted service for others
  • Unsustainable pricing - Can't maintain service quality at that price point

What Happens to Existing Unlimited Customers?

You have two options:

Option 1: Keep Unlimited (Grandfathered) - Maintain your current unlimited plan - Same pricing as before - Keep printing without limits - Continue indefinitely

Option 2: Upgrade to Business or Enterprise - Get access to new AZLabels Instant feature (launching April) - Receive lifetime 50% discount on Business/Enterprise plans - Better performance on dedicated infrastructure

Making Your Choice

Consider upgrading to Business or Enterprise if you: - Print more than 50,000 labels monthly - Want the fastest printing speeds (Instant) - Need priority support - Value dedicated infrastructure

Keep Unlimited if you: - Print occasionally with high peaks - Prefer simplicity - Don't need the latest features

Business Plan - New

Overview

The Business Plan replaces the Unlimited Plan with predictable tiered pricing and includes access to the new AZLabels Instant feature launching in April.

Base Tier

Price: $20/month

Includes: - 10,000 FNSKU labels - 1,000 shipping labels - AZLabels Instant access - Standard support

Tiered Options

Need more? Add capacity in increments:

Business x2: $40/month - 20,000 FNSKU labels - 2,000 shipping labels

Business x3: $60/month - 30,000 FNSKU labels - 3,000 shipping labels

Business x4: $80/month - 40,000 FNSKU labels - 4,000 shipping labels

What is AZLabels Instant?

Launching April 2019, AZLabels Instant is a revolutionary new printing method that:

  • Connects directly to your printer
  • Sends labels in native printer language (ZPL/EPL) instead of PDFs
  • Prints 5-8x faster than traditional methods
  • Eliminates fuzzy label issues on Mac
  • Requires minimal setup

Exclusive to Business and Enterprise plans.

Who Should Choose Business?

The Business Plan is ideal for:

  • Established sellers (1,000+ units monthly)
  • Sellers wanting the fastest printing
  • Anyone frustrated with PDF printing
  • Multi-location operations
  • Growing businesses needing scalability

Enterprise Plan - New

Overview

The Enterprise Plan is our premium tier designed for high-volume sellers and businesses requiring dedicated support.

Pricing

Starting at $99/month

Custom pricing available for volumes above base tier.

What's Included

Label Allowances: - 100,000 FNSKU labels - 10,000 shipping labels

Premium Support: - 1-hour response time during business hours (9 AM - 5 PM EST) - Dedicated support representative - Phone support available - Email support@azlabels.com

Technical Features: - Prioritized processing on dedicated servers - AZLabels Instant with fastest speeds - 1-on-1 setup and installation support - Custom integration assistance

Business Features: - Customizable data retention policies - Invoice billing (NET 30 terms available) - Multiple user accounts - Team management features

Who Should Choose Enterprise?

The Enterprise Plan is designed for:

  • Very high-volume sellers (10,000+ units monthly)
  • Businesses with multiple team members
  • Companies requiring guaranteed support SLAs
  • Operations where downtime = lost revenue
  • Brands needing custom integration

Special Upgrade Offer

Lifetime 50% Discount

Existing customers upgrading from Standard/Unlimited plans to Business (x2-x4) or Enterprise receive a lifetime 50% discount.

Discount Examples

Business x2: - Regular: $40/month - With discount: $20/month forever

Business x4: - Regular: $80/month - With discount: $40/month forever

Enterprise: - Regular: $99/month - With discount: $49.50/month forever

Eligibility

This offer is available to: - Current Standard Plan customers - Current Unlimited Plan customers - Customers who upgrade by May 1, 2019

How to Claim

  1. Log into your AZLabels dashboard
  2. Navigate to Account → Billing
  3. Select Business or Enterprise plan
  4. Discount applies automatically at checkout
  5. Locked in forever

Comparison Table

Feature Hobby Business Enterprise
Price $9/mo $20/mo+ $99/mo+
FNSKU Labels 2,000 10,000+ 100,000+
Shipping Labels 200 1,000+ 10,000+
AZLabels Instant
Support Response 48hr 24hr 1hr
Dedicated Servers
1-on-1 Setup
Custom Integration
Team Accounts

Frequently Asked Questions

When do these changes take effect?

April 1, 2019 for all new customers. Existing customers can choose when to transition.

Do I have to change my current plan?

No. Existing customers can keep their current plans indefinitely. You only need to change if you want to upgrade.

What happens if I exceed my label allowance?

Labels beyond your plan's allowance are charged at: - FNSKU labels: $0.005 each (half a cent) - Shipping labels: $0.05 each (5 cents)

Overage charges are reasonable and you can upgrade anytime.

Can I downgrade later?

Yes, you can change your plan at any time. Changes take effect at the next billing cycle.

Will the 50% discount expire?

No. If you claim the discount by May 1, 2019, it applies forever - as long as you maintain the subscription.

What if I need more than Enterprise tier provides?

Contact us at support@azlabels.com for custom volume pricing. We can accommodate any volume.

When will AZLabels Instant launch?

April 2019. Business and Enterprise subscribers will receive early access.

Why These Changes?

Sustainable Growth

Our goal is to build a sustainable service that delivers value for years to come. The new pricing structure:

  • Ensures infrastructure reliability
  • Funds development of new features
  • Supports proper customer service
  • Allows predictable business planning

Better Service for Everyone

Tiered pricing lets us:

  • Provide dedicated resources for high-volume users
  • Maintain fast performance for all users
  • Invest in features like AZLabels Instant
  • Offer premium support options

Fair Value Exchange

The new plans offer:

  • Predictable costs for sellers
  • Appropriate service levels per tier
  • Incentives for loyalty (50% discount)
  • Access to cutting-edge features

How to Update Your Plan

Step 1: Review Your Usage

Check your current label usage: 1. Log into dashboard.azlabels.com 2. Navigate to Account → Usage 3. Review last 3 months of printing

Step 2: Choose Your Plan

Based on your usage: - Under 2,000 labels/month: Hobby Plan - 2,000-40,000 labels/month: Business Plan - Over 40,000 labels/month: Enterprise Plan

Step 3: Upgrade

  1. Go to Account → Billing
  2. Select your new plan
  3. Automatic discount applies if eligible
  4. Confirm payment
  5. Access new features immediately

Questions?

Our team is here to help you choose the right plan.

Email: support@azlabels.com

Response times: - Hobby Plan: 48 hours - Business Plan: 24 hours - Enterprise Plan: 1 hour

Thank You

Thank you for being part of the AZLabels community. These changes allow us to continue building the best label printing solution for Amazon sellers.

We're excited about features like AZLabels Instant and look forward to supporting your business growth for years to come.

The AZLabels Team

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